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Michael A. Bird, CPM®


President of CitiGroup Properties, Michael joined CitiGroup with a background of 35 years in the real estate management industry, many of those years in senior management roles in larger property portfolios throughout Atlantic Canada. On behalf of clients, he has developed and executed strategies which have significantly enhanced the value of properties. His approach is hands-on. He works closely with the management/leasing teams at CitiGroup and with clients creating strategies to build value throughout the portfolio. Michael’s desire to constantly set new targets for achievement will contribute in a positive manner to the company’s overall success. Michael is a Certified Property Manager (CPM) and has served as CPM and Accredited Leasing Officer (ALO) Chairperson for the Nova Scotia Chapter, as well as a member of the National Advisory Committee for the APM Chapter of the Real Estate Institute of Canada.

902-832-2519 | mbird@citigroup.ca



Judith Thompson

Vice President Real Estate

Judith is well known as a leader in the Atlantic region’s commercial property development and retail leasing community with 20 years’ experience specializing in mixed use developments. She has earned an enviable record of progressive achievement in leasing, marketing, and business development on both sides of the table – representing owners, landlords, tenants, corporations, and investors locally, regionally, and internationally. Her proactive approach to management and her extensive knowledge of key issues, including financial management, cost control, vendor management, contract negotiation, and regulatory environments, allow her to interpret and address a challenge from multiple perspectives. A Public Relations graduate from Mount Saint Vincent University, Judith brings a varied background in multiple industries including executive management in telecommunications as well as extensive experience in redevelopment and leasehold construction to CitiGroup Properties.

902-442-5550 | jthompson@citigroup.ca


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Lisa Power, B.Comm

General Manager – Condominium Division

With CitiGroup Properties since 1987, Lisa specializes in the management of condominium properties. Over the years, Lisa is extremely knowledgeable with Condominium Declarations and Bylaws and has worked with various levels of government to implement changes to the Condominium Act. Lisa is a member of the National Chapter of the Canadian Condominium Institute and has attained an extremely successful track record in attending and defending Condominium Corporations at Mediation and Arbitration hearings. In addition to the above strengths, she is very effective in the supervision of building staff, implementing maintenance and contract service work, building improvements, Reserve Fund Study procedures, conducting Annual General Meetings, Special General Meetings and a host of other management requirements.

902-464-7783 | lpower@citigroup.ca



Theresa Salsman, ARM®, CPM®

General Manager – Commercial Division

With CitiGroup Properties since 2001, Theresa has a total of 25 years of property management and related experience within the real estate industry. Prior to joining CitiGroup Properties, Theresa held the position of Atlantic Regional Manager with a national relocation company responsible for the management and marketing of the Atlantic Canada real estate portfolio of $28 million. She possesses well-rounded management skills, including strong organizational skills, excellent people skills and superior computer knowledge. Theresa has earned both the Accredited Residential Manager (ARM®) and the Certified Property Manager (CPM®) designations through the Real Estate Institute of Canada. The CPM® Designation is a mark of excellence, awarded by REIC on behalf of the Institute of Real Estate Management and is the top designation for Canadian real estate professionals specializing in property management.

902-464-7784 | tsalsman@citigroup.ca


 Jason Weston, CA

Vice President of Finance – Finance & Accounting

Jason provides accounting and finance support through our parent company, Hawthorne Capital Inc. Jason has been with Hawthorne Capital since 2012, prior to which he spent 5 years with a publicly traded, multinational real estate investment company where he gained extensive industry experience in accounting, finance and taxation.  Jason is a graduate of Dalhousie University and obtained his designation as a Chartered Accountant while working with Ernst and Young LLP in Halifax, Nova Scotia.

902-835-6099 | jweston@hawthorneinc.ca 


 Earl Munroe

Manager, Commercial Sales & Leasing – Commercial Divison

Earl is the Manager, Commercial Sales and Leasing for CitiGroup Properties. He has a total of 34 years of experience in managing commercial and multi-unit residential properties of various sizes located throughout Atlantic Canada. Earl demonstrates strong organizational, management and communication skills in the development of client services. These skill, combined with an in-depth knowledge and understanding of real estate and their markets, contributed to the company’s success as one of Atlantic Canada’s leading property management companies. Earl has extensive knowledge of commercial leasing and sales requirements.

902-464-7700 | emunroe@citigroup.ca


Diana Otteson

Senior Property Manager, Fredericton, NB – Commercial Division

Diana became a member of CitiGroup Properties’ management team in April 1998 as a result of a consolidation between CitiGroup Properties and another property management company known as Cardinal Management. She has a total of 27 years of experience in the management of building operations, tendering and awarding of contracts for service requirements and subsequent supervision, promoting tenant relations, preparation of operating budgets, leasing & lease administration and preparation of management reports. Her portfolio has included both commercial and residential properties and she has been responsible for the coordination and implementation of leasehold improvements within these properties. Diana possesses excellent overall management skills, communication skills and is well versed in many computer software applications. Diana is also a licensed REALTOR® in the Province of New Brunswick and is currently Past-President of the Fredericton Real Estate Board.

506-459-7799 | dotteson@citigroup.ca



Pam Bradley, ARM®

Property Manager – Commercial Division

Pam has been employed with CitiGroup Properties since 1996. Initially she began her employment with CitiGroup Properties in the capacity of Property Administrator; and was promoted to Property Manager in 2009. Pam has earned her Accredited Residential Manager (ARM®) Designation through the Real Estate Institute of Canada. The ARM® designation is awarded to managers who specialize in the management of residential and apartment properties. Pam brings to the team a strong knowledge of the Residential Tenancies Act in Nova Scotia and New Brunswick, along with strong organizational skills, people skills and superior computer knowledge.

902-464-7788 | pbradley@citigroup.ca



Kim Ryder

Property Manager – Condominium Division

Kim joined CitiGroup Properties in 2004 and brought with her 11 years of property management experience. Her experience includes preventative maintenance scheduling, renovations, tendering for contract work, implementation of contract work, collection of rents, addressing tenant related issues, leasing and marketing of apartments. In addition, her job responsibilities with CitiGroup Properties includes the management of a portfolio of condominium properties which involves preparing budgets, attending Board of Director meetings, coordination of Annual General Meetings, assisting the Board with implementation of any necessary changes to Condominium Declarations, as well as arranging for all maintenance and contract work.

902-405-3154 | kryder@citigroup.ca



Karen MacLean

Property Manager – Condominium Division

Karen joined CitiGroup Properties in January 2010 and was responsible for a large successful Residential portfolio before switching to the Condominium Division. Karen has past experience with condominiums when she worked for several other large property management companies over the past 20 years. This experience has enabled Karen to be an asset to each of her properties within her portfolio by providing practical knowledge of condominium systems, budgeting and staffing supervision. Karen currently intends to enroll in the CPM course in the near future.

902-442-0454 | kmaclean@citigroup.ca



Don Richard

Operations Manager – Commercial Division

Don joined CitiGroup in 2010 as an Operations Manager, bringing more than 20 years of on-site building management and operational experience to the team. With his strong operational background, Don is responsible for building operations and capital projects at various properties in the CitiGroup portfolio.  Don is fluent in French and excels in the implementation of energy management systems, fire safety systems and programs, conversion of heating systems to natural gas and troubleshooting various building issue.

902-406-1246 | drichard@citigroup.ca



Nancy Duffney

Property Manager – Condominium Division

Nancy joined CitiGroup in 2010.  Nancy comes to us with building operations experience particularly with high end Condominiums.  Nancy has worked in the condominium industry for twelve years overseeing and coordinating large capital projects.  Her hands on experience had enabled her to successfully operate with newly developed Condominium projects, dealing with Developer deficiencies and turnover requirements to Boards of Directors.  Nancy currently deals with a wide range of operational items at a large number of properties under the management of CitiGroup, both of a regularly scheduled nature and specialty projects.

902-442-5015 | nduffney@citigroup.ca


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Crystal Yeo

Senior Property Manager – Condominium Division

Crystal brings over 20 years experience in the legal and real estate industries to the Condominium Division of CitiGroup Properties. Obtaining her real estate licence and subsequently, her real estate broker’s licence in 2005, she turned her focus to management, training and policy & compliance. With a strong work ethic, positive attitude and compassionate management style, her dedication to exceptional customer service promotes the interests of the clients we serve. Crystal’s hands on approach to problem solving, strong organizational skills and attention to detail will benefit the condominium corporations she manages.

902-464-7782 | cyeo@citigroup.ca